How-To’s & FAQs

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Q: How to upgrade an existing VPS server?

A: It's very easy to upgrade a cloud server. Just buy some additional nodes, then assign them to the machine. The system will shut down your machine, upgrade it, and bring it back up automatically.


Q: How long will an upgrade take?

A: This depends entirely on how much data is stored on your system. Upgrades are usually completed within a minute, but downgrades can take up to an hour.


Q: How to allocate resources?

A: Each VPS server is made up of one or more units called nodes. A node is allocated a guaranteed share of CPU and RAM resources as well as SAN storage space and monthly bandwidth. The more nodes you assign to a cloud server, the more physical resources will be dedicated to your system. Unlike many other providers we do not oversell or share any resources between machines.


Q: How much technical knowledge do I need?

A: VPS server systems with Datalab are very easy to get up and running with pre-installed software and require very little experience to get started. However, remember that this is not a managed service by default (please read below for Managed Service options), so you will be responsible for maintaining your server. We therefore recommend that you take the time to gain a basic understanding of Linux administration.


Q: Do you offer Managed Services?

A: Datalab does offer an optional Managed Services plan for a monthly fee of $69, this gives you pro-active managed support help for the setup and management of your VPS server.


Q: Can I firewall my server?

A: Absolutely. We recommend configuring iptables on all VPS servers, as well as keeping up-to-date with patches to keep your systems secure.


Q: Do i have my own control panel if i choose shared hosting?

A: Yes we run the latest version of Cpanel in all of our servers.

 

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